HubWho
Fitness studios + personal trainers · Ontario · Canada

Fitness billing software for Ontario

Monthly memberships, class-pack credits, personal-training packages, and a member portal where clients see their balance, manage their payment method, and book sessions — without you fielding the 'why was I charged' email.

CAD-native13% HST-awarePAD via Plaid

Why Ontario matters for fitness studios + personal trainers

Ontario is Canada's largest agency market — Toronto alone has more reseller agencies than the next 3 cities combined.

Ontario's 13% HST applies uniformly, which makes invoicing operationally simpler than provinces with stacked GST + PST. The trade-off: the combined rate is higher than Alberta's 5% GST-only environment, so retail pricing has to absorb it more visibly.

0.8%
ACH cost — typical gym ACH is 1.5%
90 days
Max self-serve membership pause
300+
Members per studio on Growth plan

Fitness studios + personal trainers we work best with in Ontario

  • You run a boutique studio (yoga, CrossFit, pilates) or solo PT business with 20-300 active members.
  • You sell monthly unlimited memberships AND class-pack credits + 1:1 sessions.
  • MindBody, Glofox, or ClubReady is more software than you need + nickel-and-dimes on payment fees.
  • You want member self-service: pause membership, swap payment method, see their balance.

Fitness studios + personal trainers we serve in 5 Ontario metros

Each metro page has city-specific framing + Canadian tax/currency notes.

FAQ — Fitness billing in Ontario

Is HubWho a good fit for fitness studios + personal trainers in Ontario?+

Yes. HubWho works the same in Ontario as it does in every Canadian province — CAD-native invoicing, 13% HST-aware via Stripe Tax, PAD bank pulls via Plaid, and a white-label customer portal under your agency's brand. The per-client margin report + auto-draft + dunning sequences are identical to the US surface.

How does HubWho handle Ontario sales tax?+

Ontario applies 13% HST. HubWho's tax-engine selector (Settings → Billing Policy) routes to Stripe Tax for per-line jurisdictional accuracy, OR uses a static 13.0% rate from lib/canada-geo-data.ts for agencies that prefer manual tax. Stripe Tax is recommended for cross-province client books.

Can Ontario fitness studios + personal trainers bill US clients in USD?+

Yes — Stripe Connect supports cross-border CAD↔USD invoicing. Set the invoice currency per-client. The end-client sees the invoice in their currency; you settle in yours. Exchange-rate conversion fees show line-by-line so margin stays auditable.

Can I sell unlimited memberships + class packs + 1:1 sessions on the same member?+

Yes — each is a separate product. A member can subscribe to 'Unlimited Monthly ($179/mo)' AND have a one-off 'Personal Training Pack of 10 ($600)' all on one account. Portal shows the consolidated view.

Does HubWho schedule classes or just bill?+

Just bill + portal. Keep your scheduling in MindBody or whatever's working — HubWho is the AR + member-facing layer. Sched integration is on the roadmap once tenant demand justifies it.

Try HubWho free for 14 days in Ontario.

No credit card. CAD-native. Live with your first invoice in under an hour. Works for fitness studios + personal trainers in every Canadian province, including Ontario.

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