The HubWho blog
Operations writing for recurring-revenue agencies. No fluff, no SEO drivel — every post is a concrete tactic with a number attached.
How to choose agency billing software — 5 questions that decide it
Picking a billing system for a recurring-revenue agency comes down to five questions: recurring vs project AR, per-client margin visibility, ACH cost, white-label portal, and card volume. Here's how to answer each one.
How to migrate your agency's client billing to your own merchant account
A step-by-step guide for marketing agencies that want to move end-client billing off a patchwork of QuickBooks, Stripe, and spreadsheets and onto their own Stripe Connect or Authorize.net merchant account — without disrupting fulfillment.
Why ACH beats cards for $1K+ marketing-agency retainers
Card processing on a $2,500/month retainer costs you $720–$900/year in fees. ACH via Plaid costs you $36. Here's the math and the operational reality of moving big retainers off cards.
The hidden margin in your agency's wholesale pricing — and how to surface it
Most agencies don't know their per-client gross margin. Here's how to compute it monthly without spreadsheets — and why surfacing it changes which clients you keep, fire, or upsell.