HubWho

64 ways HubWho replaces the rest of your stack.

Vendasta-native sync, recurring billing, ACH and card payments through your own merchant, dunning, customer portal, and margin reporting. Below is the complete list, grouped by area.

AI for agencies

An AI layer that reads your whole book of business and tells you what needs attention — before a client notices.

Live

AI daily brief

Every morning, an AI-written rundown of what changed across all your clients — overspending ad budgets, failed payments, churn risks, SEO movement — each with a recommended next action.

Live

Ask AI assistant

Ask plain-English questions like 'which clients are over budget this month?' and get answers grounded in your live HubWho data, not guesses.

Beta

Churn-risk scoring

AI scores each client's churn risk from payment history, engagement, and KPI trends so you can intervene before they cancel.

Beta

Conversation intelligence

Client messages summarized with detected intent and a suggested reply — triage your inbox in seconds.

Beta

AI SEO insights

Plain-English interpretation of each client's SEMrush, Search Console, and GA4 movement, with what to do about it.

Live

Weekly AI digest

A scheduled email rollup of the week's wins, risks, and recommended actions across every client.

Beta

Proposal & content drafting

Draft proposals, client updates, and campaign copy in your agency's voice.

Live

Per-agency AI budget caps

Set a monthly AI spend cap per agency; every call is metered, logged, and visible — no surprise bills.

Vendasta integration

Plug into your Vendasta partner account once. HubWho keeps catalog, businesses, subscriptions, conversations, and KPIs in sync automatically.

Live

Per-tenant API credentials

Each agency stores their own Vendasta partner credentials, encrypted at rest with AES-256-GCM. Never exposed to the UI or other tenants.

Live

Marketplace catalog sync

Reputation Mgmt, Local SEO, Social, Advertising, Listings — all synced nightly into your HubWho product catalog with wholesale costs.

Live

Business + subscription sync

Every business under your partner account and their active subscriptions imported automatically — no double-entry.

Beta

Conversations sync

Vendasta Inbox conversations pulled into HubWho for unified client messaging and AI triage.

Soon

Provisioning pause / resume

Pause a Vendasta service from HubWho when a client goes delinquent; resume on payment. Zero context-switching.

Soon

KPI sync per product

Pull review counts, listing accuracy, ad performance, lead and call volume directly from each activated Vendasta product.

Billing & payments

Invoicing, ACH, auto-drafting, and dunning — settled into your own merchant account, not ours.

Live

Bring your own merchant

Connect Stripe Connect for instant onboarding, Square, OR a direct merchant account via Authorize.net for lower rates — all behind one PaymentProvider abstraction. One UI, multiple backends.

Live

Recurring invoicing

Subscription-driven invoices generated on the schedule you set. Pulls quantities and prices from your tenant catalog.

Live

One-off invoices

Send a custom invoice in seconds — pick a client, drop in line items, choose payment terms.

Live

Auto-draft on due date

Saved card and ACH auto-pull when invoices come due. Configurable per-client default.

Live

Plaid bank-link

End-clients link their bank account in seconds — HubWho stores the resulting ACH token at your processor.

Live

Dunning sequences

Configurable retry cadence + reminder emails when a payment fails. Three default policies (soft / standard / aggressive) — fully customizable.

Live

Late fees

Per-tenant late-fee config (flat or percent) applied automatically once an invoice goes past due.

Live

Payment plans

Split a large invoice across N months automatically, with each installment auto-drafted on schedule.

Live

Refunds + chargeback workflow

One-click refund (full or partial), automated dispute handling for Stripe, manual workflow for direct merchant.

Live

Embeddable pay-now widgets

Drop a pay-now button or live balance badge onto any site or email with a snippet.

Beta

Stripe Tax

Sales tax calculated and remitted automatically when using Stripe Connect.

Ad-spend & budget guardrails

Know every client's ad spend across every platform — and catch overspending before the month closes, not after.

Live

Cross-platform spend tracking

Track each client's ad spend across Google, Meta, Bing, and Yelp (plus LinkedIn and TikTok) in one rolled-up view.

Live

Overspend pacing alerts

Straight-line pacing flags any client trending over budget before month-end — and surfaces it in the AI daily brief.

Live

Per-client & per-platform caps

Set an overall monthly cap or per-platform caps; HubWho watches the burn and warns at under / on-pace / projected-over / over.

Soon

Live platform sync

Automatic spend import from each ad platform's API. Manual entry gives you full pacing and alerts today; auto-sync is next.

Drip & lifecycle email

Built-in, compliant email sequences so agencies can nurture and re-engage clients without a separate ESP.

Live

Drip campaign builder

Build multi-step email sequences with delays, conditions, and reusable templates — pause and resume any time.

Live

Pipeline auto-enroll

Automatically enroll clients into the right sequence based on lifecycle stage or event.

Live

One-click unsubscribe + suppression

RFC-8058 one-click unsubscribe and a per-tenant suppression list — lawful sending out of the box.

Live

Resend delivery + send log

Sending on Resend with a per-tenant log of every message delivered.

Soon

Open/click analytics + triggers

Engagement analytics and behavior-triggered sends (opened, clicked, paid).

Reporting & dashboards

Real-time visibility into revenue, margin, and the marketing KPIs your clients actually care about.

Live

Per-client margin tracking

Wholesale Vendasta cost vs. your retail price, calculated and surfaced per client every month.

Live

Tenant dashboard

MRR, AR aging, churn, revenue, client count — all in one shell, refreshed in real time.

Live

Recurring report scheduling

Set a cadence (1st of month, weekly, etc.) and HubWho generates and emails the client report automatically.

Beta

GA4 + Search Console sync

Pull each client's sessions, organic traffic, clicks, and rankings into their KPI view.

Soon

Vendasta KPI dashboards

Aggregated KPIs per client across all activated Vendasta products. Filter by date range, product, or client cohort.

Soon

Brandable PDF reports

Monthly client reports rendered as PDFs with your logo, colors, and contact info.

Beta

QuickBooks + Xero export

Sync invoices, payments, and credits to your accounting system. Reconciliation-ready.

Soon

1099 reporting

End-of-year contractor 1099s pulled from your payment records.

Integrations & data sync

HubWho is the hub — connect the tools your agency already runs on, with or without Vendasta.

Live

GoHighLevel

Two-way sync with GHL — contacts, pipelines, and KPI mapping into HubWho.

Live

HubSpot

Sync HubSpot CRM data into per-client KPIs and billing context.

Live

BirdEye & Yext

Reputation and listings KPIs pulled from BirdEye and Yext.

Beta

QuickBooks Online

Two-way invoice and payment sync for clean books.

Beta

Google & SEMrush

GA4, Search Console, and SEMrush signals — traffic, rankings, site-audit health — per client.

Live

Standalone mode

Run HubWho with or without Vendasta. Partner credentials are generalized, so you can connect any provider.

Beta

Tenant API + outbound webhooks

A REST API over your own data, plus outbound webhooks on key events (invoice.paid, payment.failed, ai.* events).

End-client experience

A white-label customer portal your clients log into under your brand.

Live

Custom-branded portal

Your logo, your colors, your support email. Optional custom domain (portal.youragency.com).

Live

Self-serve invoice payment

Clients view, pay, or autopay invoices directly. Saved payment methods supported.

Live

Apple Pay & Google Pay

One-tap checkout wherever Stripe is the connected provider.

Soon

KPI snapshot for clients

End-clients see the marketing KPIs you're delivering — review counts, lead volume, call tracking — without needing a Vendasta login.

Soon

Proposal → invoice conversion

Send a proposal, client accepts inline, HubWho converts it to an invoice automatically.

Soon

E-sign contracts

Dropbox Sign integration for service agreements. Stored against the client record.

Platform, admin & security

Multi-tenant by design, with the operator controls and isolation a serious agency platform needs.

Live

Role-based access

Owner, billing admin, account manager, viewer. Permissions enforced in tRPC middleware AND Postgres row-level security.

Live

Audit log

Append-only log of every meaningful action — credential changes, invoice edits, refunds, role changes — with actor, IP, and diff.

Live

In-app inbox

Notifications from the audit log and your notification rules, collected into one inbox.

Live

Super-admin console

Platform-side admin: tenant 360 drill-down, lifecycle actions, secure impersonation, partner-app review queue, and ops health.

Live

Product analytics

PostHog wired across the funnel so you (and we) can see what's working.

Live

Affiliate / referral tracking

Track referrals and affiliate signups end-to-end.

Live

Public roadmap + voting

A public roadmap your agencies can vote on to shape what ships next.

Soon

Mobile app

An Expo iOS + Android app for checking the agency on the go.

Soon

SSO (Google + Microsoft)

Single sign-on, available on Scale and above.