Billing + portal for solar dealers and installers
Recurring monitoring contracts, warranty plan billing, and per-system loan installment tracking — with a customer portal where homeowners see their plan, payments, and warranty coverage in one place.
Is this for you?
HubWho fits solar dealers + installers who match any of these:
- You sell solar systems with multi-year monitoring or warranty contracts.
- You bill monthly for production monitoring (e.g. Enphase, SolarEdge gateway data).
- You sell extended warranty plans as recurring subscriptions.
- Your homeowners are confused about who to call for billing vs. who installed.
- 12×
- Max installments per payment plan
- Multi
- Recurring subs per homeowner (warranty + monitoring)
- Branded
- Portal under your installer brand
HubWho vs. Aurora Solar billing
Aurora's built-in billing module (popular in residential solar).
| Capability | HubWho | Aurora Solar billing |
|---|---|---|
| Recurring monitoring + warranty subscriptions | Unlimited recurring subs per homeowner. | Designed for the install sale, not ongoing recurring. |
| ACH via Plaid | 0.8% capped at $5. | Card-first; ACH varies by reseller. |
| Branded homeowner portal | Your brand, your domain. | Aurora-branded. |
| Per-customer margin reporting | Wholesale vs. retail across your subscription book. | Not supported. |
| Cost | $29-$249/mo flat. | Per-design pricing on top of Aurora subscription. |
Solar-specific questions
Can I bill monthly monitoring fees as a recurring subscription?+
Yes — every homeowner becomes a client in HubWho, and you can attach as many recurring subscriptions as the system needs. Monitoring contracts, extended warranty, panel-cleaning subscriptions — each with its own start date, billing cadence, and auto-draft.
Does it integrate with Enphase Enlighten or SolarEdge?+
Not directly — those platforms expose production data, not billing data. HubWho is the billing+portal layer; keep your monitoring portal alongside. If homeowners want a single login, we can iframe-embed production data into the HubWho portal as a custom widget (enterprise feature).
Can I bill financed systems — split a $30k install across 60 months?+
Payment plans go up to 12 months out of the box. For 60-month loan amortization you'd typically use a 3rd-party solar lender (GoodLeap, Sunlight, etc.) — HubWho handles the recurring monitoring + warranty side, the lender handles the system financing.
What about warranty claim tracking?+
The portal has a 'request' message form that routes to your inbox — homeowners use it for warranty claims. Audit log captures every request. The full case-management view is on the roadmap; today it's a triage-via-inbox workflow.
Do you handle commercial solar + residential differently?+
Same architecture, different default products. Commercial customers get larger invoices + PO-style line items + net-30 terms; residentials get auto-draft + 30-day dunning. Configure both per-client via the billing-policy settings.
Ready to ditch the spreadsheets?
14-day free trial. No credit card. Cancel anytime. Most solar dealers + installers are live with their first invoice in under an hour.