Communications · SMS · invoice + dunning
SMS via Twilio for invoice + dunning nudges
When clients miss a payment, an SMS still works better than a 5th email. HubWho fires Twilio SMS notifications on configurable dunning steps and can also fire SMS receipts on successful auto-draft.
What HubWho does with Twilio
Per-tenant numbers
Each agency brings its own Twilio number (or HubWho provisions one). SMS sent from the agency-branded number.
STOP / START opt-out
Honored automatically — opt-out persists and blocks future sends to that number.
Dunning + receipt + reminder
Configurable per dunning step. SMS can either replace or supplement the email at each stage.
When you'd pick Twilio
- Your clients are US-based and you want higher-yield dunning
- You're comfortable handling the per-message cost (Twilio is pay-as-you-go)
Try HubWho with Twilio
Set up takes minutes. 14-day free trial. No credit card.