HubWho
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Reports & customer portal

Read the per-client margin dashboard

How HubWho computes wholesale-vs-retail margin and what to act on.

Per-client gross margin is the headline metric in HubWho. It's the difference between what each end-client pays you (retail) and what Vendasta charges you (wholesale) for the same provisioned products. Refreshed nightly.

Where to find it

Reports → Vendasta Portfolio shows margin for every linked client, sorted by margin descending by default.

Each client's detail page has a Margin tab showing the 12-month trend per product.

What to act on

Bottom 5% by margin: candidates for a re-price conversation or a controlled offboarding.

Top 5% by margin: candidates for upsell — they have room to add more Vendasta products before margin drops below your target.

Sudden drops month-over-month: usually indicate Vendasta wholesale price changes. Investigate the affected product in Vendasta Partner Center.