Configure auto-draft
Let HubWho pull saved cards or ACH on the invoice due date so you don't chase payments.
Auto-draft is the single biggest A/R-efficiency lever in HubWho. It pulls a client's saved card or bank account on the invoice due date automatically, then handles failures via the dunning sequence you configured.
Enable per-client
On any client detail page, toggle Auto-draft → On. The client must have at least one saved payment method (card or ACH).
Every subsequent invoice for that client is created with autopay enabled by default. Individual invoices can override (useful for one-off charges you'd rather collect manually).
Enable as a tenant default
In Settings → Billing, flip the 'Auto-draft new clients by default' toggle. From then on, every new client onboarded gets auto-draft enabled the moment they save a payment method.
How failures are handled
If the pull fails (insufficient funds, expired card, frozen ACH), HubWho fires your configured dunning sequence: emails on the schedule you set, optional SMS via Twilio, and a final 'pause provisioning' step if you've enabled it.